Hill Associates Healthcare
Hill Associates Healthcare Management Systems is a proven leader in providing revenue cycle management services and software for behavioral health providers. Our services include a claims management department for all of your billing and collection needs. We manage over $120 million annually and our customers experience average claim collections in excess of 96%.
ARPlus is an all-inclusive, fully integrated system that features HIPAA compliant EDI claims processing, a resource based scheduler for your intake, and a built-in report writer. The software also has a data warehouse option which utilizes a SQL mirror database and features an Executive Dashboard for all of your interoperability and reporting needs.
We are continually enhancing our software. Our claims management department is the largest user of ARPlus, so we are fully invested in its efficiency. And unlike many of our competitors, it is our philosophy that system enhancements are part of doing business, and should be included in our annual maintenance agreements.
Whether you wish to outsource your third party receivables, or process them internally, Hill Associates and ARPlus can manage behavioral health services done in clinics, (nursing) homes and residential settings. We help agencies that perform the following services for clients with behavioral health and developmental disabilities:
HIPAA 5010 compliant
The Resource Based Scheduler (RBS) allows users, both administrative and clinical, to schedule appointments for a client based on a specific clinician, location, availability, language, or certain clinical criteria that can be user defined.
RBS is an appointment book where screen areas are displayed in a month, week or daily view and color-coded for easy use. Time intervals are user defined and can be displayed hourly or in minute intervals.
RBS is designed to utilize the company's current clinical and service data and has been found to be a valuable tool for central intake functions.
Our built-in report writer includes more than 200 master report templates, which are easily customizable to suit your individual needs. All reports can be exported to other applications as spreadsheets, databases, or other common file formats.
Does your agency...
... have difficulty hiring or maintaining staff skilled in third-party billing regulations and accounts receivable management?
Then why let anyone other than an expert handle your claims?
Our Claims Management department is fast, affordable, and experienced. Our software allows you to have real time access to client information and report generation, while still outsourcing the processing and receivable management functions. We will identify issues prior to submission to insure timely payment and submit all of your electronic or paper bills. We will post all payments and denials, perform all collection follow-up with your third party payers, and post all closing transactions. In addition, we maintain your ARPlus system which includes rate changes and other payer regulations, on our secure servers.
ARPlus can work hand in hand with any EHR you choose. Some examples of our partners are eHana, iCentrix, and Netsmart.
Electronic Health Records
Implementing a new EHR doesn’t mean you need a new billing system too. ARPlus is ready to work with your EHR. To achieve “Meaningful Use”, you need meaningful cash collections! We can work with any EHR you choose in order to provide seamless clinical integration with your billing.
We have developed an interoperability module that can send or receive data via XML or HL7 protocol.
Ask HILL ASSOCIATES how we can integrate the clinical application you choose with the billing software you should use, ours.
ARPlus has the capacity to integrate with e-prescribing solutions that accept HL7 transmissions. HILL ASSOCIATES currently provides an interface with Dr. First’s Rcopia Electronic Prescribing Software through their Open Borders option.
Developed in conjunction with the iCentrix Corporation and using Microsoft Reporting Services, our dashboard simplifies your decision making with graphical reporting templates designed to provide you with key performance indicators (KPI).
SQL Mirror Database
ARPlus can be replicated into a SQL Mirror database with real time updating and our “SQL Console” can manage the importing of data from other systems. The SQL Mirror Database opens up many reporting and/or interoperability options for your agency.
For our CMD customers, we oversee your ARPlus system for you. No updates to load. No systems to maintain. Your ARPlus system resides at a fully secure, off-site, co-location (co-lo) which maintains 99.9% uptime. Users may access their information on any computer with an internet connection.
There is nothing more frustrating than purchasing something and not knowing how to use it. Once you have decided to partner with Hill Associates, whether or not that includes our billing services, then the real work begins. During our “discovery” phase, our implementation team will meet with your staff to evaluate and gather the necessary information to help set up ARPlus. Should you require a data conversion, we are well experienced and will migrate your data into our software in order to make the transition as easy as possible.
Customers can choose from a variety of training methods including "train the trainer" to standard "classroom" approaches. We have training plans designed specifically for the transition period, as well as additional trainings scheduled for implementation milestones such as when payments are received, or for end of month closing. We will perform a review of your organization's operations and work with you to implement a training schedule that meets your specific needs. Beyond implementation, we have periodic group trainings or consultation as required.
Our experienced support staff is available 8 am to 6 pm EST, Monday thru Friday. Our staff is made up of highly trained customer service representatives with deep knowledge of our software. We will work with your IT staff or third party hardware vendor to solve any technical issues. Calls are prioritized based on the level of urgency. Our goal to address all calls within one hour of receipt. We have specialists in billing and interoperability that are resources for both our support staff and customer base.
With over 30 years of experience in the revenue cycle management aspects of behavioral health, Hill Associates has a strong track record of exemplary results coupled with responsive service. Regular updates and enhancements keep ARPlus current with government and private insurance changes. If you are interested in setting up a demonstration or just looking for more information, please call us at: (603)378-9100 or email us at NHBHinfo@ahsrcm.com.
About Hill Associates
In 1986, our ARPlus product was released and quickly met the growing needs of the behavioral health industry. The company has remained committed to the behavioral health industry and is proud of its proven track record of developing quality software and achieving high customer satisfaction. In the Commonwealth of Massachusetts, our software is attributed to submitting 70% of all outpatient behavioral health claims to the state Medicaid system.
In early 2013, Hill Associates merged with AdvantEdge Healthcare Solutions to become that company’s center of excellence in behavioral health. Both companies share a commitment to operational excellence, outstanding performance, uncompromised focus on compliance, and a Customer First, ClientFirst business philosophy. Combining the companies is enabling both organizations to benefit from the others specific expertise and capabilities.
The staff at Hill Associates, now AdvantEdge, offers the company and their customers a wealth of knowledge and skill in the behavioral health industry. In conjunction with our philosophy of "get it right the first time", we have developed an extensive set of workflow procedures to assure quality and consistency of operations. Our management consultants and training staff, most of whom have many years of hands-on experience in the field, assist our customers in implementing these procedures in their own environment.